Hosting Support
The following information applies to web sites hosted with us.
Using your incoming server as an outgoing server
In the following examples, yourdomain
should be substituted with your domain name.
Ie. www.yourdomain.com.au would
become www.epsoft.com.au or
www.fseries.info
| Incoming (POP3) Server | mail.yourdomain.com.au | |
| Username | Your whole email address (ie robert@epsoft.com.au) | |
| Password | Your password | |
| Outgoing (SMTP) Server | Use your ISP's SMTP server or refer to: | |
| Using your incoming server as an outgoing server | ||
| Common SMTP servers | Telstra Bigpond: | mail.bigpond.com |
| Optus: | mail.optusnet.com.au | |
| iPrimus: | smtp.iprimus.com.au | |
| AT&T Global: | smtp1.attglobal.net | |
| PowerUp: | mail.powerup.com.au | |
The following example is using Microsoft Outlook 2000, Outlook XP and 2003 look slightly different but the basic settings are the same.

Select Accounts from the Outlook Tools menu.

Click Add to create a new account or select an existing account and click Properties

The user information is what recipients will see as the name and email address.

Using my ISP (Optus) for the SMTP Server
(See also Using your incoming server as an outgoing server )
You can also access your mail via webmail where you can change your password and
set up auto responders.
Note, if you change your email password in webmail you will also have to change it in your email program (ie Outlook)
An auto responder is an email that is
automatically generated and sent in reply to any email that you receive. This is
useful if you are going away and cannot check your email. You can set up an auto
responder advising senders that you are away. Don't forgot to turn off the
auto-responder when you return!
Webmail is also handy for deleting junk mail or emails with large attachments so you don't download them to your PC.
Remember to empty the deleted items box if you use webmail to delete messages.
Just point your browser to webmail.yourdomain.com.au and enter your email address & password
Using your incoming server as an outgoing server
Outgoing mail is usually sent via your ISP's server. If you don't know your SMTP server or if you use multiple ISP's you can use the incoming server as an outgoing server. This will send mail via your own server no matter which ISP you are connected to.
| 1. Enter mail.yourdomain.com.au for the Outgoing
(SMTP) Server. 2. Tick the box labelled "My server requires authentication" 3. Click the Settings button and ensure the option "Use same settings as my incoming mail server" is selected. 4. Finally, click the advanced tab and change the SMTP server port number from 25 to 26 |
|
| Outgoing (SMTP) Server: | mail.yourdomain.com.au |
| Outgoing (SMTP) Server Port: | 26 |
The following example shows how I send email via my incoming server.
Using incoming server as an outgoing server

Outgoing Server Settings

Change Port from 25 to 26
FTP Settings are required for uploading pages to your web site. If you need your FTP settings please email us
You can obtain statistics about your web site traffic by visiting stats.yourdomain.com.au
Here you will find a wealth of information about your web site, number of visitors, pages most/least visited and much, much more.